Organizational Development

Every organization needs adequate structure that will support its activities and, on the other hand, organizational culture that will maximize organizational effectiveness.

Our model of organizational development is presented in the chart below. We help our clients improve:
•    Organizational culture and/or
•    Organizational effectiveness
•    Customer Service

Organizational culture represents a set of shared values, beliefs and assumptions which shape and direct behaviors of employees in interaction with others and in their approach to tasks. That way, organizational culture defines:
•    The way we do our job
•    The way our employees react to stress or under pressure
•    The way decisions are made in the organization
•    What is „normal“
•    What is rewarded
•    What is necessary in order to „survive“ or stay in the organization

Organizational climate is the outcome of organizational culture. Some of the outcomes are:
•    Motivation
•    Intention to stay in the organization
•    Satisfaction
•    Stress
•    Job insecurity
•    Teamwork
•    External adaptability etc.

These outcomes can only be affected by the change organizational culture.